Web Project

BrightLedger Finance Portal

For BrightLedger Financial Services · 2025 · 5 months

1.2s Average load time
-71% Login-related tickets
0 Data discrepancies at migration

A client-facing financial portal replacing a decade-old legacy system, built for speed and audit-ready accuracy.

01 Overview

BrightLedger's clients were logging into a system that took nine seconds to load a statement and regularly logged people out mid-task. We rebuilt the entire client portal from scratch — statements, transfers, document uploads and support — on a modern stack, migrating years of historical account data without a single discrepancy.

02 The Challenge

The legacy portal was built on an unsupported framework, couldn't pass a modern accessibility audit, and support tickets about "the portal logged me out again" made up nearly a third of all incoming tickets.

03 The Solution

We rebuilt the frontend on Next.js with a new design system, migrated the backend to a documented REST API, and ran a phased data migration with automated reconciliation checks against the legacy database before each client's cutover.

Next.js TypeScript Node.js PostgreSQL Tailwind CSS
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Clients stopped calling to complain about the portal within the first week of launch. That alone paid for the project.

Client Name · Head of Digital, BrightLedger Financial Services
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Frequently Asked Questions

Everything you need to know about our IT services and solutions

We've compiled answers to the most common questions about our services, processes, and support so you can make informed decisions with confidence.

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15K
99% Client Satisfaction Rate
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We understand that every minute of downtime impacts your business. That's why our dedicated helpdesk team is available 24/7 to address any technical issues you face. On average, we respond to support requests in under 15 minutes, with critical issues prioritized immediately.

Managed IT Services involve proactive monitoring and maintenance of your IT systems by a third-party provider. We handle everything from updates, patching, and security to helpdesk support—allowing your team to focus on business, not IT issues.

  • We aim to respond to all technical issues within 24 hours or less,
  • You can reach us via phone, email, or chat, and our expert team will provide assistance

Absolutely. Our solutions are built to grow with you. Whether you're adding new users, expanding to new locations, or launching new services, we provide flexible plans that adapt to your evolving needs without disruption.

Yes. We design and manage comprehensive backup and disaster recovery solutions, ensuring your critical data is protected and recoverable in minutes. Our plans cover both on-site and cloud-based redundancy to minimize downtime in any scenario.

Security is at the core of everything we do. We deploy multi-layer protection including endpoint detection, firewall management, encrypted communications, and continuous threat monitoring. Regular audits and staff training keep your environment compliant and resilient.

We offer both. Most issues are resolved remotely within minutes, but for hardware, infrastructure, or on-boarding needs, our certified technicians can be dispatched to your location. You get the best of both worlds — speed and hands-on expertise.