Mobile App

VetLink Clinic Companion

For VetLink Clinics · 2023 · 4 months

-34% No-show appointments
45K+ Pet profiles managed
4.7★ App store rating

A pet-owner app for appointment booking, medication reminders and direct messaging with a multi-location vet clinic chain.

01 Overview

VetLink wanted to reduce no-shows and phone-tag with pet owners across its clinic locations. We built an app covering booking, reminders and secure messaging with clinic staff.

02 The Challenge

No-show appointments were costing clinics real revenue, and staff spent hours a day on phone calls that a simple reminder or message thread could have handled.

03 The Solution

We built appointment booking with automatic reminders, medication and vaccination schedule tracking, and a secure in-app messaging channel to clinic staff, integrated with VetLink's existing practice management software.

Swift Kotlin Firebase REST API
Appointment booking, medication reminders, and clinic messaging — screenshots available on request under client NDA.
“

No-shows dropped almost immediately once reminders were automatic instead of a phone call from front desk staff.

Client Name · Practice Manager, VetLink Clinics
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We understand that every minute of downtime impacts your business. That's why our dedicated helpdesk team is available 24/7 to address any technical issues you face. On average, we respond to support requests in under 15 minutes, with critical issues prioritized immediately.

Managed IT Services involve proactive monitoring and maintenance of your IT systems by a third-party provider. We handle everything from updates, patching, and security to helpdesk support—allowing your team to focus on business, not IT issues.

  • We aim to respond to all technical issues within 24 hours or less,
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Absolutely. Our solutions are built to grow with you. Whether you're adding new users, expanding to new locations, or launching new services, we provide flexible plans that adapt to your evolving needs without disruption.

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Security is at the core of everything we do. We deploy multi-layer protection including endpoint detection, firewall management, encrypted communications, and continuous threat monitoring. Regular audits and staff training keep your environment compliant and resilient.

We offer both. Most issues are resolved remotely within minutes, but for hardware, infrastructure, or on-boarding needs, our certified technicians can be dispatched to your location. You get the best of both worlds — speed and hands-on expertise.