How geofenced, photo-verified clock-ins turned a chronic payroll dispute problem into a non-issue.
01 Overview
This case study covers how we diagnosed the real cause of Shiftline's recurring payroll disputes and designed a verification system workers actually adopted instead of trying to bypass.
02 The Challenge
Nearly one in five timesheets triggered a dispute, consuming significant payroll admin time each week and creating friction between staff and management every pay cycle.
03 The Solution
Rather than adding stricter rules, we made the correct behavior the easiest one: one-tap geofenced clock-in with an automatic photo, visible immediately to both the worker and their manager.